IVR - Inbox Health

Streamline your call flow

Let our interactive voice response (IVR) system handle your inbound calls, greet patients and collect payment over the phone.

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A virtual assistant

Automate your most frequent calls, improve efficiency and provide a superior patient experience

Fully Integrated

Our IVR system has access to real-time patient balance and insurance information.

Payment-Ready

Instantly start accepting payments over the phone from any credit, debit, or HSA card.

Auto-Post Enabled

Once payment has been entered, the IVR system will reconcile the new payment with the patient’s account automatically.

In the News

How to Prepare for the Future of Medical Billing

I have been involved in every corner of the medical billing industry. Over the course of 20 years, I have been a practice administrator, owned a billing company, and spent 14 years on the marketing and sales side of the industry. Now, as the customer solutions director for Inbox Health,

No Surprises Act: What Healthcare Professionals Need to Know

Join Inbox Health on Thursday, October 21 at 1PM EST for a discussion on the No Surprises Act with Dr. Jack Hoadley, a Research Professor Emeritus in the Health Policy Institute of Georgetown University’s McCourt School of Public Policy.

Inbox Health, a Patient Billing Communications Platform, Named to Inc. 5000 List of Fastest-Growing Companies in America

NEW HAVEN, Conn., Sept. 30, 2021 – Inbox Health, the industry’s only platform dedicated to solving the growing $2 trillion dollar healthcare challenge of patient billing, patient payments and patient support, has been named to the Inc. 5000 list of fastest-growing private companies in America. The honor comes only five

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