Professional Billing Management Solutions (PBMS), a leader in medical billing for the last 30 years, was looking at ways to increase patient collections and to reduce their reimbursement cycle for all of their practices. They wanted to do this while reducing their own costs through automation. Inbox Health personalized their patient billing through intelligent interactions for immediate results. PBMS quickly shared these improvements across all of their practices since their customers’ results are directly related to how they rate themselves.