IVR - Inbox Health

Streamline your call flow

Let our interactive voice response (IVR) system handle your inbound calls, greet patients and collect payment over the phone.

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A virtual assistant

Automate your most frequent calls, improve efficiency and provide a superior patient experience

Fully Integrated

Our IVR system has access to real-time patient balance and insurance information.

Payment-Ready

Instantly start accepting payments over the phone from any credit, debit, or HSA card.

Auto-Post Enabled

Once payment has been entered, the IVR system will reconcile the new payment with the patient’s account automatically.

In the News

You can’t control healthcare affordability, but you can provide empathetic billing support. Here's how

How often do you read news stories or social media comments about consumer frustration with rising healthcare costs? The answer is most likely every day.

Most Americans say doctors don’t provide a patient friendly billing experience: 10 tips to change that

When was the last time you opened a medical bill and didn’t feel somewhat or very confused? Maybe the billing statement included a total dollar amount with no detailed breakdown of services rendered. Or maybe it included surprise charges you hadn’t anticipated. Your doctor’s name or medical practice might not…

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